Frequently Asked Questions
How do I track my order?
You can track your order by visiting our Track Order page and entering your order number and phone number.
What is your return policy?
We accept returns within 7 days of delivery for unused products in original packaging. Contact us to initiate a return.
How long does delivery take?
Delivery within Dhaka typically takes 1-2 business days. Outside Dhaka takes 3-5 business days.
What payment methods do you accept?
We accept Cash on Delivery, bKash, and Nagad. More payment options are coming soon.
Are the products genuine?
Yes, all our products are 100% genuine and sourced directly from authorized distributors.
Can I change or cancel my order?
You can change or cancel your order within 1 hour of placing it. Contact us immediately via phone or WhatsApp.
